Privacy Policy
Last Updated: January 18, 2026
1. Information We Collect
SW Florida Comfort HVAC collects information you provide when requesting service, including name, address, phone number, email, and details about your HVAC system.
2. Phone and AI Communications
- Phone calls may be handled by an AI-powered assistant
- Calls may be recorded for quality and training purposes
- You may request to speak with a human at any time
- SMS messages are used for appointment confirmations
- Reply STOP to opt out of text messages
3. How We Use Information
We use your information to provide HVAC services, schedule appointments, send confirmations, and improve our service quality.
4. Information Sharing
We do not sell your personal information. We may share information with service providers who help operate our business.
5. Contact Us
Questions? Call (239) 766-6129 or email wmarceau@marceausolutions.com